See your whole business on one screen

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Multiple systems. No single picture. Your systems don’t talk to each other. The data is there. Decisions still run on gut feel. Staff lose hours building reports by hand.

So I start with a map

  • 01Map every system you run
  • 02Find what each does well and badly
  • 03Read the org chart and how departments connect
  • 04Hear what leadership wants
  • 05Spot AI and automation opportunities

Then I build

  • Bring the data into one place, in one format
  • Adjust it where your property works differently
  • Add the modules that pay off
  • Plug in AI where it helps
  • Test, then roll out in stages

One control room

  • One control room, a view for every role
  • Data that talks. Decisions on facts.
  • Staff focus on guests and business, not reports
  • Guest preferences, part of daily operations
  • KPIs that matter to your business

About me

Kirill Shmelev

For over 15 years I have led the commercial side of international companies across Eastern Europe, the Middle East and Asia-Pacific: hotels, real estate companies, booking platforms and management companies.

Today I also build with technology myself: automated reporting that replaced manual data collection, AI agents that serve guests around the clock, and AI operating systems for hotels and for leaders. I use it for one thing: to make my own work and the business around me more effective.

That is the combination I bring to your business. I know how revenue, sales and distribution run, and I understand the technology behind them. So I find the real problem quickly, see the fix and build it with my own hands.

I work with business owners and leadership teams that are ready for change.

+33%Revenue growth#1 in its market by RevPAR
45→60%Direct bookings share
24/7Guest service on AI agentsFrom 10 hours a day
50+People led remotely9 teams in 5 countries
Worked at
  • Marriott International
  • Agoda
  • Booking Holdings
  • The Luxe Nomad
  • The First Group
  • EMAAR
  • Hamptons

Services

Automations & integrations01//Book a call
01//service
Automations for the routine your team does by hand

I build them around your tasks. Some connect to the systems you already use, others run on their own.

Sales/Revenue/Guest service/Reviews/AI search/Built for your task
AIOS for hotels02//Book a call
02//service
One board for owner, GM and commercial lead

Every system and data source in one place: PMS, channel manager, RMS, CRM, reviews, finance and more. It runs on your company’s own AI account, and guest personal data is removed before AI sees it.

Any system/Finance data/Depersonalised/Your own AI account
Personal AIOS for leaders03//Book a call
03//service
An AI system that works the way you do

It learns how you work and what you care about. You stop explaining the same thing a hundred times, and it becomes an extension of you.

Setup/AI/Runbook/Nothing to code

Ways to work together

Start here

Pick the format that fits. Not sure yet? Start with a 30-minute intro call.

Book a call

Discovery session

Two to three hours with you and the people who run your systems. You get a written map: what you have, where money leaks, where I would start.

Start with a call

Hire me

Commercial leadership, full-time or part-time, worldwide. I build the team and the technology that grow your revenue.

Talk

Project based

A build scoped to your task: a control room, an automation or a set of modules. Scope and price come out of the discovery session.

Scope it

Answers to your questions

How long until the system works?

The discovery session takes two to three hours. After that it depends on how your systems can be reached: a module on an API goes in faster than one on weekly exports. You get the plan and dates with the written map.

Do I have to replace my systems?

No. Everything reads from the systems you already run. Branded and franchise hotels run fully on the exports they already receive.

Who from my team needs to be involved?

During discovery I work with your IT lead and the people who run each system. They know where the data breaks.

Where does our data go, and who can see it?

It stays on a hotel machine or your own cloud server. Guest data is depersonalised there before anything reaches the AI model, and the account is in your name.

Do you work remotely?

Yes. I work remotely or on site, worldwide.

What do I need to know to use a personal AI system?

Nothing technical. I set it up, you talk to it in plain language, and you get a runbook for everything it does.

What happens if we stop working together?

Everything keeps running. The code, documentation and runbook sit in your repository, and any Claude Code user can pick it up.

Tell me what you want to change

kirill.shmelev13@gmail.com
Email me